Privacy Policy

glorithanexiq Budget Forecasting Platform

Last Updated: February 15, 2025

1. Information We Collect

At glorithanexiq, we collect information to provide better budget forecasting services and improve your financial planning experience. The types of information we gather fall into several categories, each serving specific purposes in delivering our platform's functionality.

Personal Information: When you create an account, we collect your name, email address, phone number, and billing information. This data helps us maintain your account, process payments, and communicate important updates about our services.

Financial Data: Our budget forecasting platform requires access to certain financial information you choose to share. This includes income sources, expense categories, financial goals, and budget parameters you input into our system. We never access your bank accounts directly without explicit consent.

  • Account registration details and profile information
  • Budget data and financial projections you create
  • Usage patterns and feature preferences
  • Device information and IP addresses
  • Communication preferences and support interactions

We only collect information that directly supports our budget forecasting services and enhances your financial planning experience. Your sensitive financial details remain under your control.

2. How We Use Your Information

Your information serves multiple purposes within our platform, all designed to provide accurate budget forecasting and personalized financial insights. We process your data to generate meaningful projections and help you make informed financial decisions.

The primary use of your financial data involves creating customized budget forecasts based on your input parameters. Our algorithms analyze spending patterns, income trends, and financial goals to generate projections specific to your situation.

Data Type Primary Purpose Secondary Uses
Budget Information Generate forecasts Improve algorithms
Account Details Service delivery Customer support
Usage Data Platform optimization Feature development
Communication Preferences Service updates Educational content

3. Data Sharing and Third Parties

glorithanexiq maintains strict control over your personal and financial information. We don't sell, rent, or trade your data to third parties for marketing purposes. However, certain service providers help us deliver our platform's functionality while maintaining the same privacy standards we uphold.

Our cloud infrastructure partners provide secure hosting and data processing capabilities. These providers operate under strict data processing agreements that limit their access to your information and prohibit its use for any purpose beyond supporting our services.

Payment processors handle billing information when you subscribe to our services. They maintain PCI compliance standards and process transactions securely without sharing your financial details with glorithanexiq beyond what's necessary for billing purposes.

  • Cloud service providers for secure data storage and processing
  • Payment processors for billing and subscription management
  • Analytics services for platform performance monitoring
  • Customer support tools for service delivery

4. Your Privacy Rights

You maintain significant control over your personal information and how we use it. Understanding these rights helps you make informed decisions about your privacy and ensures you can exercise control over your data at any time.

Access Rights: You can request copies of all personal information we hold about you. This includes your account details, budget data, and any communications or support interactions. We'll provide this information in a readable format within 30 days.

Correction and Updates: If any of your personal information becomes outdated or incorrect, you can update it directly through your account settings or contact our support team for assistance. We encourage keeping your information current for the best service experience.

Deletion Rights: You can request deletion of your account and associated data at any time. This process removes your personal information from our active systems, though we may retain certain records for legal or regulatory purposes as required by Australian law.

5. Data Security and Protection

Protecting your financial information requires comprehensive security measures across our entire platform. We implement multiple layers of protection to safeguard your data against unauthorized access, breaches, and other security threats.

All data transmission occurs through encrypted connections using industry-standard TLS protocols. Your information is stored on secure servers with restricted access, regular security audits, and continuous monitoring for suspicious activity.

Our security framework includes regular penetration testing, vulnerability assessments, and compliance with Australian Privacy Principles. Staff access to your data is limited based on job requirements and subject to strict confidentiality agreements.

We maintain cyber insurance coverage and incident response procedures to address any potential security issues promptly and transparently.

6. Data Retention and Deletion

We retain your information only as long as necessary to provide our services and meet legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.

Active account data remains accessible while you use our services. Budget forecasts and financial projections are retained to maintain historical accuracy and enable long-term analysis of your financial progress.

After account closure, we delete personal information within 90 days unless legal requirements mandate longer retention. Billing records may be kept for up to seven years to comply with Australian tax and business regulations.

7. International Data Transfers

While glorithanexiq operates primarily within Australia, some of our cloud infrastructure and service providers may process data internationally. These transfers occur only with providers who maintain equivalent privacy protections to Australian standards.

Any international data processing agreements include specific clauses ensuring your information receives the same level of protection regardless of location. We monitor these arrangements regularly to ensure continued compliance with privacy requirements.

8. Updates to This Policy

We review and update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. Significant changes are communicated directly to users through email notifications and prominent website announcements.

Minor updates, such as clarifications or additional explanations, are posted on this page with updated effective dates. We encourage reviewing this policy occasionally to stay informed about how we protect your privacy.

Privacy Contact Information

For privacy-related questions, concerns, or requests, please contact us:

glorithanexiq Privacy Team
Royal Queensland Art Society
162 Petrie Terrace, Brisbane City QLD 4000, Australia
Phone: +61 8 9251 8333
Email: privacy@glorithanexiq.com

We respond to privacy inquiries within 5 business days and resolve most requests within 30 days.